DELIVERY AND RETURN

Ordering

Placing your order at the teentaj website is performed by a few simple and guided steps. you can choose to place your order as a guest or join and become a member. Members at Saffron Store will receive benefits such as discounts, members promotions, updates on the products, and more … We are currently only offering only cash upon delivery as the payment method.

 

Order Delivery

Orders are normally delivered within 36 to 48 hours after receiving of order confirmation. We do not do delivery on Sundays. We have free delivery for a minimum order of $100. For orders less than $100 there will be an extra delivery charge of $25.

 

Returns & Replacement

Our product is held to the highest standards for quality and freshness. Upon arrival, all products should be thoroughly inspected by the customer.

 

Should there be a concern that the product as received is unsatisfactory, a claim must be made within 24 hours of receipt of the delivery. Upon notification, Saffron Palace will advise a return authorization code and specific return instructions.

 

No returns will be accepted without a prior return authorization.

 

We will not issue credit for product that has been opened (unsealed condition) or partially consumed. Please be sure to retain all packaging in the event a return is necessary. Teentaj is not responsible for lost or stolen goods.

 

Please contact us should you have any questions, by e-mail at: [email protected] or by telephone at: +44 744 874 5444